Maintenance and technical support

Website Support

Maintenance, updates, and technical support for your website after launch.

Support plans

Standard Support plan

Essential support plan

10 hours

  • Website Updates Free monthly updates
  • Email Support 10:00 – 16:00 | Monday to Friday
  • Phone Support 10:00 – 16:00 | Monday to Friday (210 260 3414)
  • Issue identification & logging Within 24 – 48 hours
  • Issue resolution Within 24 – 72 hours
  • Website restore Within 24 hours (up to 2 restores per year)
  • Content tasks Add, edit, or remove content within the existing structure
€500 / Year ≈ €40 / month

Premium Support plan

Upgraded support plan

20 hours

  • Website Updates Free monthly updates
  • Email Support 10:00 – 16:00 | Monday to Saturday
  • Phone Support 10:00 – 16:00 | Monday to Friday (210 260 3414)
  • Issue identification & logging Within 12 – 24 hours
  • Issue resolution Within 12 – 24 hours
  • Website restore Within 12 hours (up to 4 restores per year)
  • Content tasks Add, edit, or remove content within the existing structure
€800 / Year ≈ €60 / month

Premium Call Center

Always by your side

  • Email Support 08:00 – 23:30 | Monday to Friday
  • Phone Support 08:00 – 23:30 | Monday to Friday
€249 / Month

For smoother collaboration and higher service quality, below you will find after-sales support packages for your website. Our goal is uninterrupted operation of your site to the fullest extent possible.

Partners with an active support plan receive priority service.

(*Prices exclude 24% VAT)